Updated: 12 October 2026
1. Scope and contact
This page explains how data is used by the features currently available on this Skyna Hotel Luanda website. The hotel should explain data processing for contracts, billing and stays when it collects that information.
For privacy questions and referral to the data controller, contact the hotel at Avenida de Portugal, no. 29, Luanda, Angola: reservas.lad@skynahotels.com or +244 924 170 300.
The entity responsible for Skyna Hotel Luanda and the processing of personal data in connection with the hotel's services is Socinger - Sociedade de Investimentos Gerais, Lda. For information about the hotel's internal data processing, use the contact details provided on this page.
2. Stay selection and enquiries
The form uses dates, adult numbers, children's ages, room type and optional preferences to prepare your enquiry. These fields are processed in your browser. This version does not send them to a booking database, confirm a stay or take payment.
Selecting the email enquiry opens a message in your email app. Information is sent to the hotel only when you choose to send that message. The hotel also receives your email address and any other details you include, so it can respond and prepare the requested proposal.
Dates and occupancy are needed to prepare a useful enquiry; preferences are optional. Do not enter payment details, identity documents or sensitive information in preferences. Children's ages should be provided by the adult arranging the stay.
The website has no newsletter subscription, commercial guest profiles or payment forms. Requesting a quote does not subscribe you to promotional communications.
3. External services and sharing
WhatsApp links open an external service governed by its provider's privacy policy. Your contact details and any message you send will be used to respond to your enquiry.
The map is supplied by Google and loads only when you select “Load map”. Loading it connects your browser to Google, which may receive technical information such as your IP address and use cookies according to its settings. You can instead use the link to open the map outside this site.
Links to reviews, social networks and other websites lead to services with their own rules. Read their privacy policies before sharing information. Room photographs are served from this website's files.
For transfers, tours or car hire, ask our team about the provider and the information required before proceeding. Arranging a service may require essential details to be passed to the partner based at the hotel.
The website hosting infrastructure and external services may process connection and security data, including outside Angola. Contact the hotel for information about providers, processing locations and conditions relevant to your enquiry.
5. Retention and security
The website code does not persistently store form fields. Messages sent by email or WhatsApp become part of those communication channels. Confirm retention periods for enquiries and hotel records with the team, taking account of their purpose and applicable obligations.
No communication method offers absolute security. Share only necessary information and ask the hotel for an appropriate channel for confidential details.
6. Your rights
Under applicable legislation, you may request information about the processing of your data and exercise rights of access, correction, updating, deletion and objection. Send your request to the hotel contact above, identifying the matter and data concerned. Proportionate identity verification may be required.
In Angola, you can obtain guidance and lodge a complaint with the Data Protection Agency. Law no. 22/11 of 17 June establishes the general personal data protection framework.
7. Updates
This page will be reviewed when website features change or details of the hotel's data processing are confirmed. The version date appears at the top of this page.